Terms of Service

1. Description of Services

Lumion Studio provides digital growth services including websites, landing pages, app concepts, content systems, Instagram content, YouTube content, long-form content, social media management, branding, ad creatives, Meta and Google advertising support, SEO, WhatsApp funnels, private CRMs, lead databases, analytics, consultation-funnel design, and related strategy or implementation services.

We may modify, suspend, restrict, refuse, discontinue, or terminate any part of the website or services at any time, with or without notice, to the fullest extent permitted by law. Specific paid deliverables, fees, timelines, revisions, and responsibilities must be agreed separately in a written proposal, invoice, statement of work, contract, or message confirmed by us.

2. No Client Relationship From Website Use

Submitting a form, sending a WhatsApp message, or booking a call does not create a client relationship, agency relationship, partnership, joint venture, employment relationship, fiduciary duty, exclusivity, or obligation to accept work. A paid engagement begins only when we expressly accept the project and the commercial terms are agreed.

3. Eligibility and Authority

You represent that you are at least 18 years old and have authority to act for the business, brand, page, account, ad account, domain, WhatsApp number, CRM, database, or project you submit to us. You are responsible for providing accurate, current, lawful, and complete information and for promptly updating incorrect information.

4. Client Responsibilities

You are solely responsible for your astrology, numerology, tarot, Vastu, spiritual, educational, commercial, promotional, or professional services; the claims you make; the advice you provide; the remedies you recommend; the pricing you charge; the consultations you conduct; and the manner in which you handle leads, customers, followers, and clients.

You must obtain all consents, permissions, notices, approvals, licenses, rights, releases, and legal clearances required for any client data, birth details, testimonials, photos, videos, music, voice, branding, ad account, social account, domain, content, offer, claim, or third-party material you provide to us or ask us to use.

5. Lead Generation and Marketing Results

Lead generation depends on offer quality, audience demand, budget, creative performance, landing page quality, competition, sales follow-up, response time, pricing, reputation, platform rules, market conditions, and factors outside our control. We do not guarantee specific leads, revenue, bookings, conversion rates, rankings, reach, followers, views, ad approvals, account health, or business outcomes.

Any examples, estimates, forecasts, case studies, strategies, or projections are illustrative only and do not constitute a promise, warranty, or guaranteed result. You remain responsible for contacting leads, qualifying them, closing sales, delivering consultations, and complying with applicable laws.

6. Astrology, Spiritual Guidance, and Professional Advice Disclaimer

Lumion Studio may own, operate, support, market, facilitate, publish, or route enquiries for astrology-related brands, funnels, content, consultations, reports, educational materials, partner astrologers, client astrologers, or an affiliated astrology arm. Any astrology, numerology, tarot, Vastu, spiritual, remedy, prediction, compatibility, muhurat, horoscope, Kundli, or similar content or service is provided strictly as belief-based, interpretive, cultural, spiritual, educational, reflective, and entertainment-oriented guidance.

Astrology and related spiritual practices are traditional interpretive disciplines and are not represented by Lumion Studio as experimentally proven science, guaranteed prediction systems, or substitutes for independent professional judgement. No prediction, remedy, consultation, report, intake form, ad, funnel, content piece, or lead system should be understood as a guarantee of any outcome, event, marriage, pregnancy, career result, visa, litigation result, financial result, medical result, health result, or personal decision.

Nothing provided, hosted, marketed, facilitated, or generated by Lumion Studio, its astrology arm, clients, partners, contractors, tools, or service providers constitutes medical, psychiatric, psychological, therapeutic, pharmaceutical, nutritional, legal, financial, investment, tax, immigration, employment, matrimonial, fiduciary, or other regulated professional advice. Users and clients must consult qualified licensed professionals before acting on any matter requiring such professional judgement.

Any remedies of a cultural, religious, astrological, numerological, tarot, Vastu, mantra, yantra, puja, fasting, donation, gemstone, ritual, or similar nature are provided only as optional cultural or spiritual references. They are not represented, warranted, advertised, or implied to diagnose, cure, mitigate, treat, prevent, or relieve any disease, disorder, condition, mental-health issue, financial loss, legal issue, or other regulated matter, and nothing should be construed as an advertisement of a drug or magic remedy.

You agree that you will not rely on, present, advertise, or communicate any astrology-related content, output, consultation, prediction, remedy, or funnel as certain, scientifically verified, medically effective, legally determinative, financially reliable, or suitable as the sole or primary basis for material life decisions. You are solely responsible for how you use, approve, publish, communicate, and deliver astrology-related services to your own leads, clients, followers, or third parties.

7. Data, Leads, and Consent

If we build or operate a lead-generation system for you, you are solely responsible for ensuring that your collection, storage, use, transfer, follow-up, and deletion of lead data complies with applicable privacy, consumer, advertising, telemarketing, WhatsApp, platform, and data protection laws. This includes obtaining valid consent where required.

You agree to indemnify and hold Lumion Studio harmless from claims arising from your failure to obtain consent, your use of lead data, your communications with leads, your consultation advice, your marketing claims, your misuse of data, or your violation of applicable law.

8. Submitted Materials and License

You retain ownership of materials you lawfully provide, subject to the rights granted here. You grant Lumion Studio and its affiliates, employees, contractors, service providers, successors, and assigns a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, copy, modify, adapt, edit, format, translate, publish, distribute, transmit, analyze, display, perform, create derivative works from, and otherwise use submitted materials, data, logos, content, footage, references, briefs, testimonials, and project information as necessary to provide, improve, secure, document, market, and defend our services.

This license includes the right to use de-identified, anonymized, aggregated, or non-confidential project learnings for analytics, internal training, quality improvement, templates, workflows, benchmarking, and business intelligence. Confidential client data will not be intentionally published in identifiable form without permission, except where required by law or necessary to protect our rights.

9. Intellectual Property

Unless expressly agreed in writing, Lumion Studio retains ownership of its pre-existing tools, methods, ideas, concepts, strategies, templates, prompts, workflows, code libraries, know-how, systems, processes, brand assets, internal documents, and reusable components. You receive only the rights specifically stated in the applicable proposal, invoice, or written agreement.

Final deliverables created specifically for you may be assigned or licensed to you only after full payment is received, subject to third-party licenses, open-source licenses, stock assets, platform terms, fonts, plugins, AI tools, and our retained rights in reusable materials. Drafts, rejected concepts, unused ideas, strategy notes, and internal working files remain our property unless expressly agreed otherwise.

10. Portfolio and Publicity

Unless you request confidentiality in writing before project completion and we accept it in writing, you grant Lumion Studio the right to reference your brand name, logo, public website, public social pages, public campaign examples, and non-confidential deliverables in portfolios, proposals, case studies, sales materials, social media, and marketing communications.

11. Third-Party Platforms

Our services may depend on third-party platforms including hosting providers, domain registrars, Supabase, Vercel, Google, Meta, Instagram, YouTube, WhatsApp, analytics tools, CRMs, payment gateways, AI tools, stock providers, geocoding providers, and automation tools. We are not responsible for outages, policy changes, account bans, ad disapprovals, API changes, data loss, service interruptions, pricing changes, or security incidents caused by third parties.

You are responsible for maintaining ownership, access, billing, compliance, and security of your third-party accounts unless otherwise agreed in writing.

12. AI, Automation, and Creative Tools

We may use artificial intelligence, automation, design software, analytics, code tools, copywriting tools, video tools, image tools, voice tools, and other technology to assist with service delivery. You acknowledge that AI-assisted outputs may require human review and may contain errors, similarities, omissions, or platform-compliance issues. You are responsible for final approval of content, claims, offers, and business use.

13. Payments, Refunds, and Chargebacks

Fees, payment schedules, taxes, expenses, ad spend, third-party costs, and deliverables will be described in the applicable proposal, invoice, or written agreement. Unless expressly stated otherwise in writing, all payments are non-refundable once paid, and no refunds, credits, or prorations are owed for unused time, paused work, rejected drafts, platform issues, delayed client feedback, changed business priorities, or termination by the client.

Ad spend, software, media buying, hosting, domain, stock, voice, AI, freelancer, and third-party platform fees may be separate from our service fees and may be non-refundable. Chargebacks, failed payments, or payment disputes may result in suspension of work, withholding of files, termination, and recovery of collection costs, payment gateway fees, legal costs, and reasonable attorneys' fees.

14. Revisions, Delays, and Approvals

Revision limits, timelines, and approval processes are governed by the applicable proposal or agreement. Delays in client feedback, access, content, payment, approvals, legal review, ad account access, hosting access, domain access, or third-party approvals may extend timelines. Silence, publication, launch approval, or continued use of a deliverable may be treated as acceptance.

15. Restrictions

You may not use the website or services for unlawful, deceptive, abusive, infringing, defamatory, obscene, exploitative, spam, malware, scraping, phishing, impersonation, data-harvesting, platform-manipulation, or rights-violating activity. You may not reverse engineer, copy, resell, redistribute, scrape, train competing models on, or commercially exploit our templates, methods, strategies, source code, prompts, content, or systems without written permission.

16. Suspension and Termination

We may suspend, restrict, refuse, or terminate website access, services, files, handover, support, or project work at our sole discretion if you fail to pay, breach these Terms, provide false information, misuse services, create legal or reputational risk, act abusively, violate platform rules, infringe rights, or engage in conduct we consider harmful to Lumion Studio, our clients, service providers, or the public.

Termination does not waive amounts already due, payment obligations, indemnity obligations, confidentiality obligations, IP rights, license rights, limitation of liability, dispute-resolution provisions, or any clauses intended to survive.

17. No Warranty

THE WEBSITE, SERVICES, STRATEGIES, DELIVERABLES, CONTENT, FUNNELS, ADS, WEBSITES, APPS, CRM SETUPS, LEAD SYSTEMS, AND THIRD-PARTY INTEGRATIONS ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW. LUMION STUDIO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, PERFORMANCE, AND RESULTS.

WE DO NOT WARRANT THAT ANY WEBSITE, FUNNEL, CAMPAIGN, CONTENT, AD ACCOUNT, SOCIAL ACCOUNT, CRM, INTEGRATION, OR THIRD-PARTY SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, VIRUS-FREE, APPROVED BY PLATFORMS, OR PROFITABLE.

18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LUMION STUDIO, NORTHVIEW TECH PVT LTD, AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, AND LICENSORS SHALL HAVE NO LIABILITY WHATSOEVER ARISING OUT OF OR RELATING TO THE WEBSITE, SERVICES, DELIVERABLES, PROJECTS, CAMPAIGNS, CONTENT, FUNNELS, LEADS, DATA, THIRD-PARTY PLATFORMS, OR THESE TERMS, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, BUSINESS, LOST-PROFIT, LOST-REVENUE, LOST-DATA, LOST-GOODWILL, LOST-LEAD, LOST-BOOKING, ACCOUNT-SUSPENSION, SEARCH-RANKING, PLATFORM-ACTION, OR SUBSTITUTE-SERVICE DAMAGES.

IF, DESPITE THE ABOVE EXCLUSION, ANY LIABILITY IS FOUND BY A COURT OR TRIBUNAL OF COMPETENT JURISDICTION TO BE NON-EXCLUDABLE UNDER APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF LUMION STUDIO AND ALL RELATED PARTIES SHALL BE LIMITED TO INR 1,000 IN TOTAL. THIS LIMIT IS CUMULATIVE, NOT PER CLAIM, AND APPLIES REGARDLESS OF LEGAL THEORY, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, MISREPRESENTATION, STATUTE, EQUITY, OR OTHERWISE.

19. Indemnification

You agree to indemnify, defend, and hold harmless Lumion Studio, Northview Tech Pvt Ltd, and their directors, officers, employees, contractors, agents, suppliers, and licensors from and against any claims, liabilities, damages, losses, costs, penalties, fines, settlements, and expenses, including reasonable attorneys' fees, arising from or relating to your business, services, data, leads, consultations, advice, remedies, claims, materials, instructions, account access, breach of these Terms, violation of law, violation of third-party rights, or use of deliverables.

20. Privacy

Your use of the website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

21. Governing Law and Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict-of-law rules. Any dispute, controversy, or claim arising out of or relating to these Terms, the website, services, deliverables, payments, or any project shall be resolved by binding arbitration under the Arbitration and Conciliation Act, 1996, as amended. The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties. The seat and venue of arbitration shall be India, and the language shall be English.

Either party may seek interim or injunctive relief from a court of competent jurisdiction. Subject to arbitration, the courts of India shall have exclusive jurisdiction. To the fullest extent permitted by law, disputes must be brought only on an individual basis, and you waive class, collective, representative, consolidated, mass, private attorney general, and jury-trial procedures.

22. General Terms

These Terms, together with the Privacy Policy and any written proposal or agreement, form the entire agreement for website use and the applicable services. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue. Our failure to enforce a right is not a waiver. You may not assign your rights without our written consent. We may assign our rights and obligations freely. We are not liable for delays or failures caused by events beyond our reasonable control, including platform outages, network issues, government action, natural disasters, war, labor disputes, payment failures, power failures, cyber incidents, or third-party service failures.

23. Changes

We may update these Terms at any time by posting a revised version on this page. Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms to the maximum extent permitted by law.

24. Contact

Questions about these Terms may be sent to Lumion Studio at hello@lumionstudio.com.